Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service - Multimedia under (see below).
Now enter the following commands:
lspci -v > info.txt
lspci -n >> info.txt
lsmod >> info.txt
procinfo >> info.txt
pnpdump -c >> info.txt
cat /proc/ioports >> info.txt
cat /proc/dma >> info.txt
cat /proc/asound/sndstat >> info.txt
cat /etc/modules.conf >> info.txt
In this way you have created the file /tmp/info.txt. This file contains the information on your sound card. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service - Multimedia under:
Germany 0190-86 28 03 (EUR 1.86/min) Austria 0900-47 01 13 (EUR 1.80/min) Switzerland 0900-70 07 13 (SFR 3.13/min) Great Britain 0906-66 60 013 (£ 1.50/min) The Netherlands 0900-20 22 163 (EUR 0.70/min) Dutch-speaking Belgium 0903-41 023 (EUR 1.11/min) French-speaking Belgium 0903-41 033 (EUR 1.11/min)