SuSE Linux: Version 7.3
Now proceed as follows:
1. Deactivate dial-on-demand. You can do this with the help of the ADSL/TDSL configuration menu in YaST2. 2. Make sure that apart from the ADSL/TDSL configuration, no other provider has been configured for a modem or ISDN connection. 3. SMPPPD information: rcsmpppd status > info.txt grep START_SMPPPD /etc/rc.config >> info.txt 4. Routing table prior to the establishment of the connection: route -n >> info.txt 5. Set a mark in /var/log/messages with: echo "DSL-Test" | logger 6. Establish the connection: cinternet -start 7. Routing table while the connection is active: route -n >> info.txt 8. Terminate the connection: cinternet -stop 9. Get the messages from /var/log/messages with tail -n 200 /var/log/messages | grep -A 200 "DSL-Test" >> info.txt 10. Insert additional information with the following commands: procinfo >> info.txt ifconfig >> info.txt lsmod >> info.txt cat /etc/resolv.conf >> info.txt lspci -vv >> info.txt pnpdump >> info.txt 11. Paste the contents of the file info.txt (ASCII format) into your e-mail message. If you are going to send the e-mail with a different operating system, proceed as follows: a) Recode for DOS/Windows with recode lat1..ibmpc info.txt Recode for MacOS with recode lat1..mac info.txt b) Save the file info.txt on a floppy disk with mount /floppy cp info.txt /floppy umount /floppy c) In the other operating system, insert the file INFO.TXT from the floppy disk in the e-mail message.
In this way you have created the file /tmp/info.txt. This file contains the information on your ADSL registration. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service - Internet under:
Germany 0190-86 28 01 (EUR 1.86/min) Austria 0900-47 01 11 (EUR 1.80/min) Switzerland 0900-70 07 11 (SFR 3.13/min) Great Britain 0906-66 60 011 (£ 1.50/min) The Netherlands 0900-20 22 161 (EUR 0.70/min) Dutch-speaking Belgium 0903-41 021 (EUR 1.11/min) French-speaking Belgium 0903-41 031 (EUR 1.11/min)